Job Description

Job Summary:

The World Equestrian Center – Ocala is seeking experienced and dedicated  Security Supervisors  to lead and support our Security Operations Center (SOC) and Patrol Officers across all shifts. This role is essential in maintaining a safe, secure, and welcoming environment for guests, staff, and vendors. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a commitment to service excellence.

Primary Responsibilities:

• Supervise and coordinate SOC and Patrol Officers across 1st, 2nd, and 3rd shifts.
• Ensure compliance with established security Standard Operating Procedures (SOPs).
• Deliver clear, concise directives and conduct shift briefings to ensure operational continuity.
• Operate and monitor advanced Video Management and Access Control systems.
• Communicate effectively with team members, WEC staff, and management regarding security matters.
• Foster a professional and respectful environment through exemplary customer service.
• Review and prepare detailed reports on shift activities, incidents, and maintenance issues.
• Manage shift schedules and respond to staffing changes as needed.
• Lead emergency response efforts in accordance with established protocols.

This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of this position. Reasonable accommodation can be provided to enable individuals with disabilities to perform the essential functions described in this position.

• Stand, walk, or patrol for extended periods, including during inclement weather.
• Respond quickly to emergency situations, which may involve running, climbing stairs, or lifting/moving objects or individuals.
• Perform routine inspections and access various areas of the property, including outdoor and indoor environments.
• Operate security equipment and technology, including surveillance systems and communication devices.
• Maintain composure and effectiveness in high-pressure or physically demanding situations.
• Occasionally lift and carry items weighing up to 50 pounds.

Qualifications, Education, Experience, Skills and Abilities

• Proven experience in security, law enforcement, or military service.
• Strong verbal and written communication skills.
• Professional demeanor and appearance.
• High level of integrity and a strong work ethic.
• Exceptional attention to detail and organizational skills.
• Ability to work independently and lead a team effectively.
• Flexible availability to cover additional shifts when necessary.
• Proficiency in computer systems and security technology.

The World Equestrian Center  is managed by  Columbus Hospitality Management ; a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.  All applicants will be required to submit to a background check prior to employment.

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