Job Description

Smart Start in Oakland, CA is seeking a strong, experienced  Assistant Office Manager  to help lead daily operations, support team development, and ensure our practice delivers the highest level of patient care and efficiency.

As a cornerstone of our front office leadership team, you will work closely with the Office Manager to oversee administrative processes, improve workflows, and drive results. This role is ideal for someone who thrives in a fast-paced dental setting, can hold team members accountable, and is committed to operational excellence.

Schedule

• This position is Full-Time

Benefits

• Competitive salary commensurate with experience
• Opportunities for professional development and growth within the practice
• Health benefits package
• Paid time off and holiday pay
• Positive and supportive work environment

Qualifications and Skills

• Previous experience in customer service, reception, accounts payable, or dental billing is preferred. 
• Superior communication and interpersonal skills
• Excellent computer skills and familiarity with dental management software. 
• Highly enthusiastic and supportive team player with a friendly and positive attitude. 
• Exceptional multitasking abilities and proficient time management skills. 
• Must be dependable, punctual, and able to work well independently as well as part of a team
• Compassionate, caring and committed to providing exceptional patient care. 
• A cheerful attitude and a genuine smile are a must!

Responsibilities Include

• Greet patients with a warm and friendly demeanor as they arrive at the office. 
• Manage patient appointments and maintain the office schedule to ensure efficient operations. 
• Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
• Verify insurance coverage and assist patients with billing and payment inquiries
• Maintain a clean and organized front office area
• Collaborate with the team to ensure seamless patient experiences
• Support marketing and promotional efforts to attract and retain patients.
• Spanish speaking is a must

If you are a motivated individual with a passion for providing exceptional customer service and making a difference in patients' lives, we invite you to apply for this exciting opportunity. 

About Us

Smart Start Dental is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Guided by our fundamental values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients. 

EEO Statement

Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.

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