Job Description

Job Summary: Answer calls and perform risk assessments for patients seeking Behavioral Health Services.

Must be self motivated and work in a busy environment.

Qualifications: Minimum of an Associates Degree in Behavioral Health or related field required.

A minimum of 3 years experience in customer service with concentration in behavioral health and substance abuse treatments.

Have knowledge of insurance verification and be able to work within several different computer programming.

Must be able to work weekends and holidays. Day shift availability required for training

Experience with EPIC preferred

You are being hired to replace a striking employee. For the purposes of the National Labor Relations Act only, you are classified as a permanent replacement for that employee. That means that we intend to employ you as a ‘regular’ employee. You will not be terminated solely for the purpose of reinstating strikers whom you have replaced unless reinstatement of those strikers is required by, or agreed to as part of a settlement with, the National Labor Relations Board, a court of competent jurisdiction, or the provisions of a strike settlement agreement between Butler Hospital and the Union.

Your employment at all times is subject to the standards of performance and conditions of employment applicable to employees of Butler Hospital.

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

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