Job Description

Clinical Outreach Specialist

Who we are:

AMOpportunities is the pioneer of CTaaS, Clinical-Training-as-a-Service, and the preferred clinical training provider for healthcare trainees worldwide. Our platform provides a comprehensive solution to clinical training capacity and access issues. Through our software and services, hospitals can earn revenue and attract new talent without expending additional resources. Educational institutions can benefit from our software and services too with guaranteed U.S. training which meets their unique curriculum requirements and allows for expanded student enrollment.  

The creation of this unique software and our services is inspired by the growing global shortages of healthcare professionals. We’re changing the future by providing a learning model that empowers healthcare trainees to learn and work anywhere. Over 3,200 medical trainees have benefited from our 250+ clinical experiences. We’re breaking down traditional borders and building the future of healthcare education. 

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. AMOpportunities encourages you to apply even if you do not meet all listed qualifications. We look forward to your application. 

Summary:

The Clinical Outreach Specialist will develop relationships with new clinicians and clinics to add to the AMO pipeline of medical, PA & nursing educational experiences. They will drive clinical recruitment to generate leads and follow through until they are handed over to program operations. They will provide additional support to the recruiting team for hospital & other clinical recruitment efforts. This person will be working closely with our partnership & operations team to fulfill requests from our school partners. Must be someone who thrives in a fast paced, dynamic environment and who is ready to be a proactive member of an innovative team.  This role will include occasional travel, as needed. 

Essential Functions:

• This role requires operating in a sales/commissions driven environment, contacting physicians/clinicians (physicians, physician assistants, nurse practitioners, etc.), clinical sites, and their teams via email, phone, video conferencing, and in person meetings to communicate to clinicians the benefit of precepting AMOpportunites trainees. This can include making cold calls when needed   

• Up to monthly travel required.  

• Must learn the “voice” of the recruitment team so all correspondence is at a consistent and professional level with other members of the team   

• Proven expertise in business development and field and higher edu sales to enhance overall skill set  

• Ability to recognize when a lead should be sent to the intuitional recruitment team members  

• Detailed understanding of the sales process pipeline, with demonstrated competence in driving new leads into the sales funnel   

• Deep knowledge of and experience with CRMs (Hubspot preferred) and experience developing lead generation campaigns using a CRM (HubSpot training available)   

• Build and maintain strong relationships with potential preceptors to ensure customer satisfaction and success for the operations team  

• Guide medical contacts through AMO’s process from lead generation to onboarding  

• Understand and customize recruitment best practices  

• Creating new leads through the CRM system (Hubspot) and driving them to join as a preceptor/clinical training site   

• Negotiate stipends with clinical sites  

• Collect and prepare contract requirements  

• Collect program information and prepare complete program data to be handed off to the program operations team  

• Writing effective, strategic emails that hold weight. Content must be engaging to the audience of prospective and/or current preceptors  

• Develop a high level of familiarity with the US medical and nursing education system and become an agile learner  

• Collaborate with other AMO teams and serve as a resource regarding program information and availability  

• Work closely with the partnership team to recruit & fulfill open requests from our school partners  

• Other duties as assigned 

Skills:

• Possess a strong work ethic 

• Field recruitment, conference attendance and cold outreach skills  

• Sales mindset, driven by KPIs/commissions, operates in a self-directed manner to achieve goals from leadership  

• Some knowledge of the U.S. medical system – particularly around the day-to-day of physicians and clinical sites  

• Ability to communicate effectively and credibly, verbally and in writing, with clinicians and others associated with the clinical education industry  

• Be upbeat, driven, intelligent, well-organized, and articulate  

• Strive to best support the strategic vision and guidance set by team and company leadership  

• Thrive in a fun, fast-paced, startup environment  

• Represent the team professionally and ethically  

• Be adaptable to change in the workplace and use change as an opportunity for innovation and creativity  

• Ability to manage and prioritize multiple tasks and projects while working in a results-oriented environment  

• Team player who is self-motivated and detail-oriented with the ability to achieve goals without daily supervision  

• Demonstrate an understanding of customer service regarding accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility over a variety of platforms  

• Strong analytical and research skills   

• Detail oriented, and ability to prioritize effectively, multi-task, and meet deadlines  

• Positive attitude and ability to take and receive constructive feedback  

• Possess sound problem-solving skills  

• Advanced knowledge and understanding of healthcare and medical education terminology preferred, or ability to learn quickly  

• A high level of written and oral communication skills as well as the ability to think creatively  

• Proficient in Microsoft office; including Word, Excel, and Outlook 

Education/Experience:

• Bachelor’s degree in related field  

• Higher ed sales, physician recruitment or clinical site acquisition experience strongly preferred  

• Experience with Hubspot CRM or similar CRM strongly preferred  

• Experience transitioning successful recruitment to onboarding team  

• Experience attending conferences and setting up industry events 

• Experience managing multiple tasks    

• Previous healthcare educational experience (clinical or medical education)  

• Some understanding of clinical education market preferred  

• Experience working in a fast-paced startup culture

What You Gain:

• Competitive base salary of $55,000 to $60,000 annually, and bonus structure tied to the achievement of personal and company KPIs.
• Comprehensive Benefits Program: Medical, Dental, Vision, 401k, Tax Exempt Student Loan Repayment, and Commuter Benefits.
• A mission-driven work environment committed to a spirit of support, growth, and achievement
• Performance-based career growth opportunities
• A front-row seat for the exponential growth of a booming education tech company
• Work/life balance

Equal Opportunity Employer

  At AMOpportunities we champion the reality of diversity and the necessity of inclusion and accessibility. We are deeply committed to the principle of equal employment opportunity for all employees, and to providing our employees with a work environment free of discrimination and harassment. We strictly prohibit discrimination and harassment based on disability, gender identity, gender expression, pregnancy status (including childbirth and related states), sexual orientation, race, color, social or ethnic origin, religion, age, HIV status, past/present military service, or any other status protected by federal, state, or local law.

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