Job Description

Community Health Worker-Patient Navigation :  Applications are accepted on a rolling basis.

Priority Deadline:  January 31st, 2024

Location:  Hybrid (In-person hours at Jamaica in Queens, NYC)

Hours per week:  approx. 21 hours/week (18 hours per week in patient navigation plus 2-3 hours additional data entry, admin support & charting). Interns will be provided with training to prepare to serve as navigators in the first week of their term. We will prioritize applicants who can serve until December 2025.

Requirements

We are looking for CHW Navigators to perform on-site and telephone-based patient navigation for our Strong Children Wellness Medical Group practices in Jamaica, Queens. 

Interns should be interested in working with marginalized populations, including those affected by poverty, immigration challenges, homelessness and/or child welfare system. These interns will be responsible for:

1. Screening, navigation and referral to community resources for unmet social needs;
2. Arrangement of transport services and subspecialty appointments for patients and
3. Telephone support and text follow-up for patient concerns
4. Data entry into the screening patient database for the practice.
5. Depending on navigator experience, managing a small panel of patients receiving case management

Our patient navigators will provide mostly remote and in-person support as needed. They must be able to attend weekly meetings with the lead navigator to report progress throughout the week. Data organization includes working with our EMR and our HIPAA-compliant text messaging service, OhMD, for which training will be provided.

Patient Navigators can earn course credit for their work. As desired, there are also additional research activities outside of clinical work, including data collection to support manuscript development and conference presentations

Qualifications:

1. Must be available for at least 21 hours per week .
2. Have excellent communication skills and attention to detail, demonstrate flexibility, and possess strong teamwork skills
3. Experience working with vulnerable families and diverse communities (e.g., low-income, immigrants, et, preferred but not required

Preferences:

1. Have Spanish language fluency ( Full professional proficiency or native fluency)
2. Six or more months of full-time relevant experience with any of the following: i ndividual case management, mentoring, or group work; providing support to individuals or groups to address specific needs.; community health or outreach activities; supporting health and wellness initiatives and public education within local communities; or engagement with culturally and linguistically diverse communities and with historically marginalized groups.
1. Eligible experience includes work with government agencies or community organizations that provide public services such as:
1. Programs aimed at assisting community members in accessing resources and supportive services.
2. Initiatives that maintain partnerships with schools, community organizations, or other government agencies to promote health and wellness programs. Examples of an applicant's relevant experience may include: •
3. Coursework in public health, a plus.
4. Able to work until December 2025.

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