Corporate Retention Associate (Egypt) Job at Reliance Health, Egypt

Yml1Zi96TUpreThXeTUvUEp0dXZycVpheEE9PQ==
  • Reliance Health
  • Egypt

Job Description

Reliance Health’s mission is to make quality healthcare delightful, affordable, and accessible in emerging markets. From Nigeria, Egypt, Senegal and beyond, we offer comprehensive health plans tailored to both employers’ and employees’ needs through an integrated approach that includes telemedicine, affordable health insurance, and a combination of partner and proprietary healthcare facilities.

By leveraging advanced technology, we are transforming the healthcare landscape, making it more efficient and accessible for everyone.

This candidate is responsible for developing and maintaining Reliance Health’s relationship with corporate clients by ensuring the highest levels of positive customer experience. The role is also responsible for ensuring strong customer retention and the resolution of all client’s administrative issues.

  • Acting as a primary contact person to key contacts in client companies to ensure their needs are adequately served and resolve any issues they might have

  • Assist corporate clients in onboarding and navigating our system and the healthcare system in general

  • Anticipate issues and needs of corporate clients and intervene early to ensure they do not occur

  • Conceptualize and execute additional initiatives including but not limited to corporate events, wellness checks, etc that will lead to a better experience for corporate clients

  • Ensure retention of corporate clients and the potential expansion of their value by providing additional value-added services

  • Regularly obtaining feedback on our services from corporate clients and act on said feedback accordingly

Requirements

  • 3 years of experience in account management.

  • Intermediate proficiency in English language.

  • Intermediate proficiency excel.

  • Strong written and spoken communication skills

  • Strong analytical thinking skills

  • Ability to work in a team and collaborate with various individuals

  • Strong interest in developing a career in a client-focused role

  • Sales/Customer Success/Client Relations experience are added advantages

Benefits

At Reliance Health, we prioritize our people and their well-being. Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:

  • Remote-First Environment
    Work from anywhere while staying connected to a vibrant, collaborative team.
  • Competitive Salary and Benefits
    We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
  • Premium Health Insurance
    Comprehensive health coverage for you and your family, because your well-being comes first.
  • Unlimited Leave
    Take the time you need when you need it—no limits, no questions.
  • Meaningful Impact
    Play a key role in transforming customer experiences and shaping healthcare innovation.
  • Collaborative Work Culture
    Join a supportive, inclusive, and team-focused environment that celebrates diversity.
  • Growth Opportunities
    Access tools, mentorship, and resources to elevate your skills and career.
  • Learning & Development Allowance
    We provide an allowance to support your ongoing professional growth and skill enhancement.
  • This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.

Job Tags

Remote job,

Similar Jobs

AIEA BOWL & THE ALLEY RESTAURANT

Janitorial Worker Job at AIEA BOWL & THE ALLEY RESTAURANT

Janitorial Worker Location Aiea, HI : Available Shifts Janitorial Worker - Night Shift (5pm-closing) Janitorial Worker - Morning (8:00a-5:00p...  ...lbs. Punctuality and work consistency. Job Types Part-time Full-time Pay ~ From $14.00 per hour with... 

Two95 International Inc.

Ideation Lead - Data Mining Job at Two95 International Inc.

 ...Requirements ~5+ years experience in the health care payer industry (Medicare, Medicaid, and/or Commercial)~2+ years experience in Data Mining ideation and research of new concept development ~ Maintains working knowledge of CMS transmittals, RAC and OIG reports ~... 

Maplewood Marketing inc

Marketing & Advertising Coordinator Job at Maplewood Marketing inc

 ...company's recent expansion throughout the area has allowed our marketing department to vastly expand. To fulfill our clients demands...  ...develop their leadership skills as well. Eventually learning the management side, including scheduling, running marketing and sales... 

Buchanan Auto Park

CDL Truck Driver -Dump Truck, Local Deliveries Job at Buchanan Auto Park

Buchanan Transportation is looking for professional, dedicated truck drivers for local delivery of commodities in the Mid-Atlantic region. No Over-the-RoadDrivers are responsible for transporting different types of goods from distribution centers to customer locations... 

Team Nexa Insurance Solutions

Security National Life Insurance Agent Job at Team Nexa Insurance Solutions

 ...Calling all life insurance agents who are self-motivated and want a career opportunity in the final expense industry At Security...  ...join the growing family of insurance agents. We are doing a nationwide recruiting search. This is a sales position in a growing market...