The mission of all Tops associates is to adhere to the Tops vision of providing a friendly neighborhood store that saves the customer time and money. The deli clerk must possess reasonable knowledge in storing, preparing, and maintaining deli products. The clerk is also responsible for providing remarkable customer service at all times.
• Follow all Federal, State, and Local regulations as well as company policies regarding prepared food operations, safety, and sanitation
• Provide attentive and courteous customer service by fulfilling customer questions about prepared foods products (i.e.: ready-made meals, packaged salads and subs)
• Maintain a “clean as you go†policy to ensure sanitary conditions at all times
• Adhere to company policy through proper processing, preparation, and packaging of product (i.e.: following recipes and cooking instructions)
• Maintain proper shelf, cooler, and case conditions, such as stocking, cleaning, and rotating product
• Follow all store Shrink guidelines with regard to keeping track of all discards
• Ensure proper temperatures and working condition of cases (hot and cold) as well as maintaining all equipment
• Complete all necessary paperwork
• Follow direction from the Deli Manager, perform tasks as assigned
• Must be at least 18 years of age to enter/work on the deli side of the department
• Ability to read, write, and perform basic math functions
• Possess basic computer skills
• Possess strong communication skills
Oven/Stove Knives - Must be at least 16 yrs. of age
Chicken Oven – Must be at least 18 yrs. of age Cash Register
Fryer – Must be at least 18 yrs. of age Coffee Pot Pizza Oven - Must be at least 18 yrs. of age Computerized Scales
Microwave
Slicer - Must be at least 18 yrs. of age
Food Processor - Must be at least 18 yrs. of age
Manual Wrapping Machine
Toaster
Dishwasher - Must be at least 18 yrs. of age
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