Job Description

Job Details

Working Title: Enterprise Business Analyst

Job Class: Management Analyst Staff Specialist

Agency: Human Services Dept

• Job ID : 83075
• Location : St. Paul
• Telework Eligible : Yes
• Full/Part Time : Full-Time
• Regular/Temporary : Unlimited
• Who May Apply : Open to all qualified job seekers
• Date Posted : 01/07/2025
• Closing Date : 01/21/2025
• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
• Division/Unit : Department of Human Services (DHS) / Office of Inspector General (OIG) BG Studies Ent Services
• Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range: $29.78 - $43.82 / hourly; $62,180 - $91,496 / annually
• Classified Status : Classified
• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status : Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

• This position has a flexible work arrangement that may allow for Telework or a mixture of working in our office and Telework with occasional meetings in the office.

Under administrative direction, reporting to the Enterprise Services (ES) Unit Supervisor, this position is responsible to perform advanced professional organizational and administrative analysis work and designs, develops, tests, demonstrates, and maintains business process management, including workflows, processes, procedures, systems, and automation within the Background Studies Division. Persons in this position will assist in executing the Enterprise Administration and Advancement (EAA) service area’s business integration vision, strategies, roadmaps, and business process management recommending solutions in accordance with state and federal laws and department policies.

Responsibilities include but are not limited to:

• Troubleshoots business integration issue.
• Facilitates communication.
• Implements modifications or changes.
• Provides technical demonstrations.
• Shares knowledge of best practice approaches with employees.
• Performs ongoing analysis, review, and evaluation of organizational and administrative gaps and needs in business processes, functions, and technical/technology systems.
• Assesses evolving business ideas.
• Develops insights into problems and opportunities, draft reports, research information, and proposes solutions.
• Serves as a liaison across teams, service areas, administrations, and departments.

Proactive collaboration, engagement, and coordination occurs in tandem with process leaders, supervisors, and managers across service areas, OIG administration, Department of Human Services (DHS), and Minnesota IT Services (MNIT) to plan, develop, implement, and maintains Background Studies (BGS’) SharePoint collaboration pages, Customer Relationship Management (CRM), and other business integration workflows.

Qualifications

Minimum Qualifications

**To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**

Two (2) years of experience performing needs assessments of organizational, administrative, and/or division-wide business processes and workflows.

Experience must demonstrate the following:

• Recommend and implement changes and improvements that are designed to minimize risks, increase efficiencies, optimize resources, and/or assure data security and integrity.
• Facilitate ongoing discussions with stakeholders to determine business needs.
• Integrate/implement new or modified business process management.
• Prepare reports summarizing findings and/or results of work.
• Developing and fostering business relationships.

Preferred Qualifications

• Knowledge of the following:
  • Responsibilities of Department of Human Services (DHS’) statewide background study system and goals of the Background Studies Division.
  • Organization, controls, and techniques used in handling procedural and management problems sufficient to determine the methodology and resources required to develop work plans.
  • Organizational structure, methods, and procedures of operating divisions sufficient to review, analyze, and evaluate business processes and systems and recommend and implement new or revised procedures.
  • Administrative and operational management principles and practices.
  • Continuous Process Improvement approaches and methods.
  • Computer, software, and applications such as Windows 10, Microsoft Word, Excel, Outlook, SharePoint, PowerPoint, Adobe Acrobat Pro, MS Teams, and Visio.
• Inductive reasoning necessary to evaluate, integrate, modify, and merge organization and administrative workflows, systems, processes, procedures, and automation.
• Excellent writing skills; and verbal communication sufficient to present information to leadership.
• Communicate technical information to non-technical audiences; and understands political implications and sensitivities.
• Respond flexibly to changing, evolving, and sometimes conflicting priorities and demands.
• Variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

Application Details

How to Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to

Contact

If you have questions about the position, contact Megan Thompson at [email protected].

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Carolyn Rice at [email protected].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN [email protected] for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Part time, Local area, Remote job, Flexible hours, Shift work, Day shift, Monday to Friday,

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