Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

YXkyYS9EVUNreThRekovSks5eW1ycUJWeFE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Peterson Technologies

Junior Software Engineer Job at Peterson Technologies

 ...development, and requirements analysis and synthesis from system level to individual software components. No demonstrated experience...  ...and display of data. This position requires someone with entry level software development skills and would rely on a more senior... 

State of Florida

ACTUARY - 43001435 Job at State of Florida

 ...Requisition No:856488 Agency: Office of Insurance Regulation Working Title: ACTUARY - 43001435Pay Plan: SES Position Number:43001435 Salary: AGENCY TO UPDATE Posting Closing Date: 07/25/2025 Total Compensation Estimator Brief Description of Duties... 

Off Leash K9 Training

Dog Trainer Job at Off Leash K9 Training

 ...Are you looking for a career, not just a job? Do you love dogs? Do you love helping people? Do you love working from home and...  ...country- Off Leash K9 Training, LLC. We are looking to add 20more trainers in HAWAII for all Islands. *Minimum job requirements: -... 

Robert Half

Fraud Analyst Job at Robert Half

Description A leading company in the personal finance and credit management industry is seeking a Fraud Business Intelligence (BI) Analyst to support its Trust & Safety team on a contract basis. This role is ideal for a data-driven detail oriented passionate about fraud... 

Quartermaster

Brand Designer Job at Quartermaster

 ...Quartermaster is seeking a full-time brand designer to support brand creation, brand transition, and marketing work across both client...  ...in the world, to leading some of the worlds most iconic live events, we've been at the forefront of brand experience for over 25 years...