F&B - Hostess Job at High Winds Casino, Miami, OK

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  • High Winds Casino
  • Miami, OK

Job Description

F&B – Hostess

GENERAL SUMMARIES OF DUTIES: The first impression any customer gets of the restaurant and its standard of service is usually from the hostess. The ability to be hospitable is an essential skill for this position. Always give our guests a warm friendly immediate greet at the door. Seat and present clean menus to guest in a friendly, professional and quick manner

DUTIES: (INCLUDE BUT IS NOT LIMITED TO)
• Greet and seats guests, presents menus, informs them of daily specials and soups.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest’s expectations.
• Take names on a waiting list.
• Run the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quote wait times to guest accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers the phone and answers questions concerning the menu and restaurant.
• Interacts with guest as they leave to ensure positive dining experience.
• Take to go orders for our guests.
• Cash out customers, allocate the waitress tips to their boxes, run revenue reports.
PERFORMANCE REQUIREMENTS:
KNOWLEDGE, SKILLS AND ABILITIES: must have excellent communication skills, must understand and comply with all restaurant procedures, policies and regular requirements. Must be able to read, write and communicate in English.  

Job Tags

Immediate start,

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