DUTIES: (INCLUDE BUT IS NOT LIMITED TO)
• Greet and seats guests, presents menus, informs them of daily specials and soups.
• All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest’s expectations.
• Take names on a waiting list.
• Run the floor plan board.
• Observes tables and keeps track of clean, dirty and occupied tables.
• Takes guest information and quote wait times to guest accurately when tables are not immediately available.
• Cleans, organizes and stocks menus at host area.
• Answers the phone and answers questions concerning the menu and restaurant.
• Interacts with guest as they leave to ensure positive dining experience.
• Take to go orders for our guests.
• Cash out customers, allocate the waitress tips to their boxes, run revenue reports.
PERFORMANCE REQUIREMENTS:
KNOWLEDGE, SKILLS AND ABILITIES: must have excellent communication skills, must understand and comply with all restaurant procedures, policies and regular requirements. Must be able to read, write and communicate in English.
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