Job Description

Job Description and Duties

The CalSTRS  Facilities Services Division is seeking a motivated individual to work as  a Staff Services Manager (Supervisory)in the  Facilities Mail & Imaging Services (FMIS) Unit. 

The Facilities Services Unit is responsible for overseeing Business Services, and Facilities Mail and Imaging Services. Business Services oversees asset inventory/property control; certified destruct; conference room setup; copy center; core area supply inventory; daily messenger runs; fax/copy equipment service, maintenance, toner replacement, etc.; forms management; overnight services; and vehicle fleet administration. Facilities Mail & Imaging Services oversees Corporate Imaging; Mail Services; and Member Imaging. Facilities Services’ other responsibilities include contracts for equipment maintenance and service, as well as divisional budget oversight.

The Facilities Mail & Imaging Services (FMIS) unit’s primary responsibility is to maintain CalSTRS’ corporate and member imaging services, as well as providing mail services organization wide. Corporate Imaging provides imaging services for units that do not directly interact with member accounts and START (CalSTRS pension administration system). Member Imaging provides imaging services for CalSTRS’ units who interact directly with members and process member account transactions. Mail Services provides various incoming and outgoing mail services enterprise wide.

Under the direction of the Staff Services Manager III in Facilities Services, the Staff Services Manager I (Supervisory) operating as the supervisory Manager, supports the goals and objectives of the Administrative Services Branch and is responsible for team management and operational activities of the unit’s Mail Services team.

The ideal candidate will possess the following skills: 

• Strong organizational and time management skills
• Experience or ability to handle multiple assignments and work effectively under pressure
  
• Experience using Microsoft products (Word, Excel, Outlook, etc.) and be willing to learn new technological tools
  
• Experience managing a team and operational activities of a fast-paced production environment
  
• Ability to apply logical reasoning, analyze issues and present options
  
• Excellent customer service skills

Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Does this opportunity seem right for you? If so, see the  Application Instructions  section below and apply now.

You will find additional information about the job in the .

Working Conditions

CalSTRS offers a hybrid approach including in-office and remote work solutions based on business needs.

All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.

Special Requirements

Exam

This position requires a current Staff Services Manager I  Exam . If you need to take the exam or if your score has expired, click here to gain list eligibility.

Background Investigation

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

CalSTRS Disclosure Requirements

This position may be subject to disclosure and disqualification requirements concerning economic conflict of interest in government work, including the  Conflict of Interest Code that applies to CalSTRS team members and the  Political Reform Act , which require disclosure of certain investment information and use of a designated trading platform for securities transactions, as well as filing a  Statement of Economic Interest (Form 700) .

Benefits

CalSTRS offers a competitive pay schedule and a work-life-balance for all its employees. The State of California provides comprehensive benefits packages determined by the employee’s bargaining unit and conditions of employment. Some benefits include:

• Alternative work schedules
• Flexible work hours
• Remote work options
• Medical benefits, including health, dental and vision insurance
• Paid holidays and a defined benefit retirement program
• More than four weeks of vacation/sick leave for leaders
• More than three weeks of vacation/sick leave for staff
• Health insurance in retirement
• Employee Assistance Program
• Loan forgiveness under the federal 

For the latest information on the benefits offered by the state of California, explore the Health Benefits Summary provided by CalHR .

Additional Application Instructions

• Electronic applications through your CalCareer account are highly recommended.  If you are unable to apply electronically through your CalCareer account, please mail or drop off a hard copy of your application packet. Please provide the following information on your application: 815-270-4800-002, RPA: 8116, JC-478717
• If education is being used to meet the minimum qualifications, please submit a copy of your transcripts/degree.
• Training and development (T&D) assignments may be considered for this position. If you are applying as a T&D, please indicate this in the eligibility section of your application.
• Candidate may be selected by application packet review only.
• Multiple positions may be filled from this recruitment.
• Submission of an incomplete STD 678 may result in disqualification. 

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Job Tags

Holiday work, Permanent employment, Full time, Remote job, Flexible hours, Night shift,

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