Front Desk Medical Receptionist Job at Transmountain Primary Care, El Paso, TX

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  • Transmountain Primary Care
  • El Paso, TX

Job Description

Front Desk Medical Receptionist Location El Paso, TX :

Transmountain Primary Care is looking for a front desk medical receptionist for EVENING AND WEEKEND shifts for our clinic in Horizon. Shifts are from 2 pm to 8 pm Monday thru Friday, and 8 am to 2 pm on Saturday.

This is a full-time position with health + dental insurance benefits, 2 weeks paid time off, and 401k.

Job Duties:

  • schedule patients and call ahead to confirm appointments
  • greet patients
  • register patients according to established protocols
  • assist patients to complete all necessary forms and documentation including medical insurance
  • verify patient information is accurate, including billing and insurance information
  • inform patients of medical office procedures and policy
  • maintain and manage patient records
  • move patients through appointments as scheduled
  • answer incoming calls and deal with inquiries
  • transfer calls as required
  • schedule patient appointments
  • collect co-pays and payments
  • schedule hospital admissions, tests, scans and outside appointments for patients
  • obtain external medical reports as required by medical professionals
  • complete other clerical duties as assigned
  • maintain stock of forms and office supplies
  • ensure reception area is well maintained, neat and clean
  • safeguard patient privacy and confidentiality
  • knowledge of how to request prior authorizations, referrals, etc.

Requirements:

  • high school diploma or equivalent
  • knowledge of medical terminology, procedures and diagnosis
  • knowledge and understanding of HIPAA
  • knowledge of computer and relevant software applications
  • experience with eClinicalWorks is a plus
  • knowledge of general administrative and clerical procedures
  • working knowledge of healthcare insurance preferred
  • communication skills
  • information collection and management
  • planning and organizing
  • attention to detail
  • customer service skills
  • adaptability
  • confidentiality
  • bilingual Spanish & English is a must. Over a third of our patients do not speak any English. You will be alone at the front desk for the last 2 hours of the day and must be able to communicate with these patients unassisted.
  • PREVIOUS EXPERIENCE AS A MEDICAL RECEPTIONIST OR OTHER RELEVANT EXPERIENCE OF 1+ YEAR STRONGLY PREFERRED, MUST BE ABLE TO PROVIDE REFERENCES. NON-MEDICAL EXPERIENCE IS NOT CONSIDERED RELEVANT.

No walk-ins or calls about this job posting are accepted at this time.*UNSOLICITED CALLS WILL RESULT IN YOUR APPLICATION BEING DISMISSED.*Please understand patients must take priority and you will be redirected to apply online.

Job Type: Full-time

Pay: $12.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Medical Specialty:

  • Primary Care

Schedule:

  • Every weekend
  • Monday to Friday

Work Location: In person

Job Tags

Hourly pay, Full time, Shift work, Weekend work, Saturday, Afternoon shift, Monday to Friday,

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