Job Description

Now Hiring: Irrigation Service Specialist
📍 Columbus, OH | 🕒 Full-Time | 💼 Non-Exempt
🧭 Reports to: Lead Irrigation Service Technician

If you take pride in precision, love solving problems on the spot, and believe great service comes from both skill and communication, keep reading.

We’re not looking for someone to just fix sprinklers, we want a technical expert, a trusted advisor, and a proactive problem solver. At Hidden Creek Landscaping, we’re growing fast, and we need an Irrigation Service Specialist who’s passionate about delivering exceptional results, keeping systems running at peak performance, and building trust with our clients.

If you enjoy working in the field, using your hands and your head, and taking ownership of both the technical and customer service sides of the job, we want to meet you.

About the Role

As our Irrigation Service Specialist, you’ll be responsible for installing, maintaining, and repairing irrigation, lighting, and water feature systems for our clients. You’ll troubleshoot issues, recommend upgrades, and make sure every system you touch meets Hidden Creek’s high standards. You’ll also communicate directly with clients and collaborate with our sales and operations teams to deliver a seamless, high-quality experience.

This role is perfect for someone who thrives in a hands-on, fast-paced environment and takes pride in both technical excellence and customer satisfaction.

What You’ll Do

• Install, service, and maintain irrigation and lighting systems to meet design specs and manufacturer guidelines
• Conduct inspections, diagnose issues, and perform repairs to minimize downtime
• Provide clients with seasonal adjustments, efficiency tips, and system education
• Communicate with account managers and project teams to coordinate service work
• Recommend upgrades or modifications to improve performance and conservation
• Manage service records, inventory, and scheduling for assigned work
• Ensure compliance with safety procedures and company standards

This Role Is For You If You…

• Enjoy working outdoors and solving technical challenges
• Take pride in doing things right the first time
• Communicate well with clients and teammates
• Are motivated by high standards, accountability, and measurable results
• Want to be part of a company that’s innovating in the landscaping industry

Qualifications

• 4+ years of experience in irrigation system installation, maintenance, or repair (lighting experience a plus)
• Strong diagnostic and troubleshooting skills
• Ability to read and follow design specifications and manufacturer instructions
• Excellent communication and time management skills
• Willingness to work in various outdoor conditions year-round
• Valid driver’s license and insurable driving record

🌟 Why Hidden Creek?

We live by four values:

💥 Dare to Be Different | 🌱 Driven to Grow | 🧠 Lead with Intent | 😄 Make Someone Smile

We’re not your average landscaping company. At Hidden Creek, we believe in mentorship, tech-enabled operations, and people-first leadership. Guided by the LeanScaper method and connected with top industry peers, our team is shaping the future of how great work gets done. We invest in growth, reward initiative, and develop leaders at every level.

We Offer:

• Medical, Dental, and Vision Insurance
• Life Insurance provided by Hidden Creek
• 401(k) with 4% Company Match
• Paid Time Off
• 12 Paid Holidays (Including Christmas Eve through New Year’s Day)
• Competitive Base Salary + Bonus Opportunity
• Employee Referral Bonus Program
• Core Value Rewards Program
• Team-building events and a collaborative, high-performance culture

Hidden Creek Landscaping, Inc. is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We are committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA). If you require reasonable accommodation during the application or interview process, please let us know.

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