Italian-Speaking Airline Contact Centre Agent Malta
Location: Malta | Contract Type: Indefinite | Full-Time (40 hours/week)
Are you a fluent Italian speaker with a passion for customer service? Join a dynamic team in the airline industry , where you'll assist customers with reservations and inquiries via phone, social media, chat, and email . This role offers stability, full training, and career growth opportunities in an international environment.
Key Responsibilities:
Requirements:
Fluency in Italian (C2) & English (C1)
Strong customer service skills from previous experience
Excellent communication skills both written & spoken
Basic technical skills (Microsoft Office: Excel & Word)
Ability to work in a fast-paced environment
A good team player with strong relationship-building skills
Typing speed of at least 25 WPM
Salary & Compensation:
Total Monthly Salary (from 2nd month): Approx. 1,462 1,562 per month, plus bonuses
Breakdown:
Working Hours & Schedule:
Benefits:
Full Training provided
Basic Health Insurance (after 6 months)
Career Growth Opportunities
Mobile Plans & Gym Packages
Relocation Assistance (to be discussed during interviews)
In-house canteen offering affordable, healthy meals
Monthly team events & staff discounts at 50+ local businesses
Free on-site parking
Ready to take off in your career? Apply now and become part of a leading airline customer service team!
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