Job Description

This position will be open to internal and external applicants and will close on Wednesday, September 10, 2025. 

Pay for the Operations Rep postion is in the range of $42,400 to $53,000 and pay for the Sr. Operations Rep position is in the range of $48,000 to $60,000 and is dependent upon skills, experience and education of the successful candidate. 

The successful candidate must live within 30 minutes of the Silver City Service Center. 

About This Opportunity
If you're seeking an opportunity to join a company that can offer you a long-term career, opportunities for learning and development, and a competitive compensation package, consider joining New Mexico Gas Company! Begin your career in the utilities industry by joining our Operations team as an Operations Rep. This position will provide you the opportunity to learn and perform a wide range of operations duties, from meter-reading to customer service functions. 

Primary Duties and Responsibilities
This list does not reflect the job duties in their entirety.

• Performs line-locating requests
• Performs customer service functions, including cashiering and answering customer inquiries
• Performs limited field service work, including connects, disconnects, and leak investigation following qualifications
• Performs meter-reading activities, mapping, and drafting duties
• Performs leak survey functions, including annual transmission and distribution system surveys, public building inspections and line-locating requests
• Performs storekeeping and warehousing duties including document and report processing, receiving, and issuing supplies, and posting receipts and issues
  Investigates requests and prepares measurement and cost estimate data for work orders through contact with customers, contractors, government officials, and field inspection

*Senior Level Includes - Entry Level Duties Plus Additional Responsibilities

Successful Candidate Must Have :

• A high school diploma or GED
• Must maintan a valid driver’s license with an acceptable driving record 
• Operatons Rep: 0-3 years of related experience
• Senior Operations Rep: 3 years of experience and a Journeyman Gas Fitter's License (JGL)

Working Conditions 
Field, warehouse, and/or office environment. May be required to work overtime and/or on-call and handle emergency response as needed. May be required to work at various job sites, out of town, and/or remote locations. Regularly required to stand and/or walk to 2/3 of the time. Manual dexterity needed with the ability to stoop, kneel, crouch, crawl, and bend. Must frequently lift and/or move up to 80 pounds. 

New Mexico Gas Company (NMGC) offers a competitive Benefits package!!

Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs and more!

NMGC and its companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our NMGC customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures.

New Mexico Gas Company, Inc. (NMGC) is proud to be an Equal Opportunity Employer.

NMGC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.

In order to provide equal employment and advancement opportunities for all individuals, employment decisions at NMGC will be based on skills, knowledge, qualifications and abilities.

Pay Transparency Non-Discrimination Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

ADA policy

It is the policy of NMGC to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.

Application accommodations

Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed.

Employment for this position will be contingent upon the successful completion of pre-employment requirements, which include a background screen and drug test. Also, pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.

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