Job Description

Location: Vienna, West Virginia

Position: Part-time Retail Sales

Hours per Week: 12 – 20 hours (more at holiday times)

Starting Wage: $17.50 per hour

Please read the job description and requirements - Make sure that you are willing and able to perform the required tasks and work the required shifts before applying. We will not consider incomplete applications. You will receive an email notification that your application has been received. Please do not call to follow up; you will receive an email notifying you of your status. 

We schedule the following shifts:  Monday through Saturday - 9:00am - 2:00pm; 9:30am - 6:00pm; 1:00pm - 6:00pm (All retail employees are expected to be available to work on most Saturdays)

• Must be available to work on Christmas Eve and Valentine's Day
  
• During peak times (Christmas, Valentine's), overtime and Sundays may be required. No requests for time off are granted during holiday times.
  
• Holl's Chocolates is closed the following: New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

If you are not able to work these shifts, please do not apply!

Our Sales Associates are the most significant link in ensuring that our customers have a gratifying experience that will keep them coming back again and again. Sales Associates must deliver exceptional customer service, provide product knowledge as well as store history, and work as part of a team to meet and exceed company objectives. Our small team of Sales Associates relies on each other to maintain safety, cleanliness, productivity, and customer satisfaction.

Basic job requirements include -

• Must be available to work shifts listed
• Must have graduated high school or equivalent
• Must be well-groomed and professional in appearance and demeanor
• Must be personable and pleasant in interactions with co-workers and customers
• Must be able to stand for up to 8 hours at a time
• Must be committed to maintaining a neat and clean workspace
• Must possess basic math skills
• Must be able to lift 50 pounds
• Must possess a good level of manual dexterity
• Must have a basic level of computer competency
• Must be able to work quickly and accurately
• Must be able to work alone and with others
• Must be able to learn and describe all of our products
• Must follow safe food handling procedures

A typical day as a Holl's Retail Sales Associate may include -

• Greeting customers and assisting them with whatever they may need
• Answering questions regarding our shop, our history, chocolates, and prices
• Assisting customers in selecting chocolates, wine & coffee for whatever occasion needed
• Answering telephone calls and taking phone orders
• Completing customer transactions using the POS system
• Counting register drawers and preparing the bank deposit
• Taking inventory and stocking shelves
• Boxing chocolates for store purchase and mail orders
• Cleaning the retail area and maintaining a beautiful store appearance
• Staying productive and constructive during slow times by prepping packaging (folding boxes, organizing, etc.)
• Assisting in merchandising, display maintenance, and organization of storage areas

Benefits of working at Holl's -

• The retail shop is only open until 6pm. No late-night hours!
• Minimal Sundays required - the only Sundays we are open are the Sunday before Christmas and the Sunday before Valentine's Day.
• Confection Cash - This is our way of giving you $$ to spend in the retail shop.
• Wholesale pricing on some items in-store.
• Bags of rejected chocolate - Since we have such high standards for our chocolates, we often have chocolates that didn't quite make the cut.
• It's chocolate! It's fun, and our customers are happy.

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