Job Description

Company Description

Outdoor enthusiasts will enjoy the opportunity to work at the world’s first Forbes Travel Guide Five-Star guest ranch. The Ranch at Rock Creek offers year-round unique vacations on an authentic 19th century homestead. Luxury service is provided with genuine warmth and hospitality.

Job Description

Primary Purpose of Position

Room Attendants are responsible for maintaining the cleanliness of guest rooms and common areas following Forbes Five-Star guest standards at all time, which includes but not limited to making beds, cleaning bathrooms, dusting, vacuuming and replacing amenities. As a Room Attendant, your contribution helps ensure our guest have an enjoyable and comfortable stay here at The Ranch.

Essential Duties and Responsibilities

1. Clean guest rooms and common areas according to the Standard Operating Procedures and as assigned by supervisor with extreme attention to detail.
2. Monitor proper function of guest room appliances and repair of furniture and fixtures.
3. Report any needed repairs to supervisor in a timely manner. Keep equipment operating by following operating instructions.
4. Assist with responsibilities and duties of laundry and public spaces during need periods.
5. Address guest concerns, requests and special requirements in a timely manner to housekeeping supervisor.
6. Maintain rooms and common areas of the property.
7. Maintain safe, secure and healthy work environment by following standards and procedures; complying with legal regulations.
8. Keep storage areas tidy and communicate supply needs to Housekeeping Supervisor or Manager
9. Receive thorough inspections via supervisor – accept comment on suggestive improvements.
10. Promote teamwork and quality service through daily communication with co-workers and guests.
11. Follow a flexible schedule with both work hours and tasks.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Management may assign or reassign duties and responsibilities to this job at any time.

Qualifications

Education/Experience

1. Valid Driver’s License preferred
2. At least 6 months of prior housekeeping or hospitality experience preferred but not required.

Skills/Physical Demand

1. Ability to use radio/pager and respond in a timely manner.
2. Ability to perform assignments with minimal supervision and focus attention on details.
3. Ability to ensure security and confidentiality of guest and company information duties and responsibilities.
4. Ability to work cohesively with co-workers as part of a team.
5. Ability to lift and or move 50 lbs.
6. Ability to stand for long periods of time and move frequently from area to area.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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