Job Description

Dal-Tile is seeking a dynamic Outside Sales Rep to increase its market share. The Outside Sales Rep will increase the account base by servicing existing customers and expanding the account base through cold calling. 

Primary Objective: 

• Increase market share and sales for the Dal-Tile Countertop in the prescribed region/area.
• Increase the account base by servicing existing customers and expanding the account base through cold calling.

Primary Function and Scope: 

• Conducts weekly sales calls - includes servicing existing customers as well as cold calling potential customers (average 4-5 cold calls per week). 
• Prepares weekly “Sales” and “Call” reports. 
• Develops a monthly strategy for sales calls and prepares a monthly travel calendar based on that strategy. 
• Conducts area market analysis of top accounts in each area – including top Dealers, top Contractors, and top Builders. 
• Research area market product data to determine the types, styles, and sizes most purchased in the area to determine sales strategy. 
• Grows market share by increasing sales and sales volume while maintaining company-approved product margin goals. 
• Completes “Positive Action Forms” for all cold calls resulting in a display, rack, and/or sale. 
• Utilizes influence and negotiation skills to sell and/or place displays in customers’ showrooms. 
• Conducts client follow-ups via phone calls, letters, and/or emails. 
• Establishes and maintains client files and performs timely follow-up on programs and projects. 
• Provides PK seminars to customers. 
• Utilizes “On Demand” reporting to achieve sales objectives. 
• Performs other duties as required. 

Experience and Knowledge Required: 

• High school diplomas and some college are highly preferred. Computer skills to include functional knowledge of Microsoft Word, Excel, and Lotus Notes/email. 
• A clean driving record and reliable transportation are required. 
• 4 years of prior selling experience.
• Prior customer service experience is a plus. 
• Proven ability to work in an unstructured, unsupervised environment is required. 

Competencies:

• Self-motivated with the ability to work under little or no supervision.
• Must possess proven interpersonal skills, including influencing and negotiation skills. 
• Strong verbal and written communication skills. 
• Must be able to exercise independent judgment and demonstrate solid time management and organizational skills.

Other Pertinent Job Information: 

• While performing the duties of this job, the employee is regularly required to stand, use hands, and reach with hands and arms. The employee is required to walk, stoop, kneel, crouch, or crawl. 
• The employee may sit, climb, balance, talk, or hear. Specific vision abilities required by this position include close vision, peripheral vision, and the ability to adjust focus. 
• Reasonable accommodation may be made to enable individuals with disabilities.
• While performing the duties of this job, the associate is required to frequently lift 50 pounds.

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

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