Job Description

**Do you relish the prospect of providing end to end support across multiple product suits?** **Would you like the opportunity to work in a high-impact role responsible for building customer loyalty?** **Join our Global Team** Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai solutions for our clients. We collaborate to solve problems, innovate and work to continuously improve for our customers and our team. We provide technical services across web, media, enterprise and security products. **Become a trusted advisor** As a Senior Security Consultant, you'll be the security contact, ensuring the integration and support of customers. Acting as a trusted consultant, you'll learn and implement creative solutions helping customers leverage Akamai's products. As a Senior Security Consultant, you will be responsible for: + Being the central point of contact for customers and leading the integrated account team delivering customer success + Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged + Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery + Communicating with internal, external customers and partners to share information and deliverables **Do what you love** To be successful in this role you will: + 8 years of relevant experience and a Bachelor's degree in Computer Science, or related field or its equivalent + Demonstrate experience in a customer-facing role within the information technology industry + Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures + Relevant certifications such as CISSP, Security+, CySA+, GPEN, CEH, etc are helpful + Have a natural ability to engage, influence and build trusted relationships with customers in difficult environments + Demonstrate experience in delivering technical projects with an ability to manage multiple priorities + Be a good tam player, able to collaborate, prioritize, and solve problems in a fast changing environment **Work in a way that works for you** FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn ( what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! **We power and protect life online, by solving the toughest challenges, together.** At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. **Working for you** At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: + Your health + Your finances + Your family + Your time at work + Your time pursuing other endeavours Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. **About us** Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away. **Join us** Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status. \#LI-Remote **Compensation** Akamai is committed to fair and equitable compensation practices. The base salary for this position ranges from $108,900 - $226,100/year; a candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Job Tags

Holiday work, Permanent employment, Work experience placement, Remote job, Work from home, Worldwide, Home office, Flexible hours,

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