Support Agent Job at MOJAM, Remote

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  • MOJAM
  • Remote

Job Description

What are you working on?
  • Genres: Shooter
  • Platforms: Browser

Team size and structure?

100

For which tasks (responsibilities)?

Ready to dive into the gaming world and become our  Support Agent ? We’re seeking a sharp, English-speaking teammate for the evening shift (part-time remotely, 2/2, shift — 8 hours from 2 pm - 10 pm or 1 am - 9 am Kyiv time) to help our users. If you’re a problem-solving pro with a passion for gaming, let’s get closer

What to do

  • Handling incoming user requests (email, online chat)

  • Working with user accounts in CRM

  • Online monitoring state of the site and timely response to failures

What kind of professional are we looking for?

Your superpowers

  • Your English is perfect (advanced)

  • Good spoken and written communication

  • You’re ready to resolve difficult or even conflict situations

Will be a valuable addition

  • Have experience working as support or call center operator

  • Knowledge of Spanish

  • Active CS2 player (we will give preference to candidates who are active gamers)

What are the conditions and bonuses?

Team Perks

  • Totally  remote work from wherever you grind. Into coworking? We’ve got your back

  • Work gear on us, get the tech you need

  • Half-year bonus twice a year every mojamer receives a sweet bonus as a nod to our shared achievements

  • Health buffs : compensation for sports and mental health, paid sick leaves, and 18 days for vacation

  • Skill boosts : we cover training, certs, UA and ENG classes, and pro tips from our top mojamers

  • Day-offs and gifts on important dates that you choose yourself (birthday, work anniversary, child’s birth, wedding)

  • squad of PRO&BROs to craft epic gaming worlds with!

Join us if all these are about you. Waiting for your application!

Let’s add more jam together

Job Tags

Remote job, Part time, Shift work, Afternoon shift,

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