Job Description

This position is 100% in office.

ESSENTIAL DUTIES

• Support and demonstrate core company values.
• Develop, implement, and maintain workflow automation solutions that reduce manual workload and increase cross-departmental efficiency.
• Use Smartsheet to build dashboards, forms, reports, and automated workflows tailored to internal processes.
• Build automation scenarios in Make (Make.com) to enable seamless data and task flow between platforms.
• Integrate systems and tools using APIs and webhooks.
• Collaborate with internal stakeholders to understand needs, recommend process improvements, and translate business challenges into technical solutions.
• Utilize AI tools to streamline repetitive tasks and enhance operational decision-making.
• Document workflows, changes, and integration processes to ensure transparency and sustainability.
• Troubleshoot and maintain existing automations and integrations.
• Stay current with platform updates and recommend changes to optimize tools and systems.

SKILLS & EXPERIENCE

• 3+ years of experience working in a low-code/no-code development environment (e.g., Smartsheet, Make/Integromat, Zapier, Airtable, etc.)
• Working knowledge of APIs, JSON, and webhooks.

• Familiarity with scripting languages such as JavaScript or Python is preferred.
• Experience with AI tools such as OpenAI, Azure AI, or Google Vertex AI.
• Strong organizational skills and attention to detail.
• Ability to communicate clearly with technical and non-technical stakeholders.
• Proactive problem-solver who can work independently.
• Previous experience in internal systems, operations, or project management support is helpful but not required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in a technical or business-related field, or equivalent experience.
• Demonstrated experience in workflow automation and tool integration.
• Must be able to read and interpret technical documentation and user requirements.
• Passion for optimizing systems and creating scalable solutions.

PHYSICAL REQUIREMENTS

• Ability to work at a computer for extended periods.
• Must be able to read instructions and problem-solve independently.

Job Tags

Work at office,

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