Job Description

Summary

Join Us for an Unforgettable Experience at the Hyatt Regency Washington on Capitol Hill!

Be a part of something special as we embark on an exciting chapter in the history of our iconic 838-room property. The Hyatt Regency Washington on Capitol Hill is undergoing a transformational renovation throughout the entire hotel, enhancing both its aesthetic appeal and functional capabilities and we are looking for an equally exceptional leader to guide our amazing Housekeeping team!

This renovation is creating a modern, elegant atmosphere for our guests, all while honoring Capitol Hill’s rich legacy. Our prime location, just steps away from the U.S. Capitol, provides guests with an immersive experience in the heart of American history. From the historic National Mall to vibrant neighborhoods and world-class museums, our location offers the perfect blend of culture, history, and modern convenience, ensuring every guest enjoys an unforgettable stay.

This is a unique opportunity to join our team at one of the most exciting times in the hotel's history. Step into a leadership role where your contributions will directly influence the guest experience and shape the future success of the property. Don’t miss your chance to be part of a company consistently recognized as one of Fortune’s 100 Best Companies to Work For .

Areas of leadership include but are not limited to:

• Training, scheduling, and payroll
• Short- and long-term planning
• Developing, recommending, and adhering to the budget, labor cost plans, and objectives 
• Management of inventory 
• Ensuring the inspection program is consistently maintained and inspecting rooms daily
• Working closely with vendors to assure proper pricing, delivery, and maintenance
• Assuring all safety, security, OSHA, and ADA policies and procedures are followed
• Maintaining proper staffing levels to achieve customer service goals 
• Coaching and motivating colleagues to reflect Hyatt service standards and procedures

The salary range for this position is $91,200 to $95,700 (commensurate with experience).

Benefits available with this position include:

• Medical / Dental / Vision Insurance
• 401k
• Retirement Savings Plan (RSP)
• Basic Life Insurance
• Paid vacation, sick days, holidays, and new child leave
• Paid family bonding time and adoption assistance

Additional perks include:

• Free room nights after 90 days, discounted and friends & family room rates immediately
• Tuition reimbursement
• Free meal during the workday
• Employee Stock Purchase Plan
• Discounts at various retailers
• Growth potential locally and throughout the country
• Financial assistance for relocation if applicable

Hyatt is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

• Demonstrated ability to effectively interact with people of diverse backgrounds
• 4 years or more of progressive hotel leadership experience including Housekeeping, and as a department head, preferred 
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve financial results
• Clear concise written and verbal communication skills in English
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal, and administrative skills
• Knowledge of the latest housekeeping and laundry technology
• Experience purchasing linens and housekeeping supplies
• Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc.

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